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AIX
Security & Support

Security & Support

What happens if my card is lost or stolen?
Can I unlock my card?
How long can I lock my card for?
Can I lock the card temporarily without cancelling it?
How do I report unauthorized transactions?
Will I be notified for every card transaction?
How do I contact the AIX Pay Customer Support team?

AIXPAY LIMITED is a technology and technical service provider. All payment, financial, card issuance, virtual assets and related services are provided by our partner, Digital Treasures Center Pte. Ltd. (dtcpay). Please refer to the "Support" section of our website for more information on the AIX Pay Card.