How do I contact the AIX Pay Customer Support team? 08 May 2026 10:23 Updated You can reach our support team via email at support@aixpay.co or by calling our hotline at +852 9290 4155* We aim to respond within 24 hours. If you haven't heard back, please check your spam or junk folder. If so, kindly mark it as "Not Spam" to ensure future messages reach your inbox directly. *Please note that international calling rates may Apply if you are dialing from outside Hong Kong. Related articles Are there any crypto deposit fee? Will I be notified for every card transaction? Who are the parties involved in the AIX Pay Card, and what are their roles? Are there any transaction fees when using my AIX Pay Visa Card? What happens if my card is lost or stolen?