How do I contact the AIX Pay Customer Support team? 12 April 2026 15:48 Updated You can reach our support team via email at support@aixpay.co or by calling our hotline at +852 9290 4155* We aim to respond within 24 hours. If you haven't heard back, please check your spam or junk folder. If so, kindly mark it as "Not Spam" to ensure future messages reach your inbox directly. *Please note that international calling rates may apply if you are dialing from outside Hong Kong. Related articles Will I be notified for every card transaction? I have ordered a physical card but I don't receive the card after the stipulated deadline shown in the app, what should I do? Is there a fee to apply for the card?