How do I contact the AIX Pay Customer Support team? 08 May 2026 10:23 Updated You can reach our support team via email at support@aixpay.co or by calling our hotline at +852 9290 4155* We aim to respond within 24 hours. If you haven't heard back, please check your spam or junk folder. If so, kindly mark it as "Not Spam" to ensure future messages reach your inbox directly. *Please note that international calling rates may Apply if you are dialing from outside Hong Kong. Related articles Are there any crypto deposit fee? Will I be notified for every card transaction? Are there any transaction fees when using my AIX Pay Visa Card? Is there a fee to apply for the card? How do I dispute an unauthorized charge (Chargeback)?