How do I contact the AIX Customer Support team? 04 March 2026 09:13 Updated You can reach our support team via email at support@aixpay.co or by calling our hotline at +852 9290 4155* We aim to respond within 24 hours. If you haven't heard back, please check your spam or junk folder. If so, kindly mark it as "Not Spam" to ensure future messages reach your inbox directly. *Please note that international calling rates may apply if you are dialing from outside Hong Kong.