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  1. AIX
  2. Transaction Issues

Transaction Issues

  • Why was my transaction declined?
  • Why was my card charged more than my actual transaction amount?
  • How do I dispute an unauthorized charge (Chargeback)?

AIXPAY LIMITED is a technology and technical service provider. All payment, financial, card issuance, virtual assets and related services are provided by our partner, Digital Treasures Center Pte. Ltd. (dtcpay). Please refer to the "Support" section of our website for more information on the AIX Pay Card.