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AIX
Card Delivery & Activation

Card Delivery & Activation

Is there a fee to apply for the card?
Can I request someone else to collect my card on my behalf?
Can I change the card delivery address once the card has been Approved?
What happens if my card can’t be delivered to my address?
When can I expect my card to arrive?
How do I activate my card once I receive it?
I have ordered a physical card but I don't receive the card after the stipulated deadline shown in the App, what should I do?

AIXPAY LIMITED is a technology and technical service provider. All payment, financial, card issuance, virtual assets and related services are provided by our partner, Digital Treasures Center Pte. Ltd. (dtcpay). Please refer to the "Support" section of our website for more information on the AIX Pay Card.