Why has my stablecoin top-up not arrived? 24 February 2026 03:00 Updated Stablecoin top-ups are usually processed within a few minutes, but delays can happen due to blockchain network conditions or verification requirements. Commons causes for delays include:- Blockchain network congestion during peak periods- Pending confirmations required by the network- Compliance review for large top-upsIf your top-up still hasn’t arrived:- Check the transaction on the blockchain explorer- Make sure the account address and blockchain network are correct- Contact AIX Support with your transaction hash (TXID) and detailsMost top-ups complete automatically once enough network confirmations are received.